Home BlogThe hidden costs of per-page virtual data rooms: What you’re really paying for
13 Feb 2025

The hidden costs of per-page virtual data rooms: What you’re really paying for

Admin 16 min read

Companies spend significant money on software. According to Gartner, businesses worldwide spend over $1 trillion on software solutions — the highest in recent years. Remarkably, IT spending can reach 19% of the company budget, making selecting a software pricing model a decisive factor in IT strategies.

This is particularly true for M&A virtual data rooms (VDRs), where data room pricing can substantially impact customer experience and deal outcomes. Among these, per-page pricing models often result in cost traps.

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While manageable at first glance, per-page VDR prices result in unexpectedly high bills. So let’s explore how per-page virtual data room pricing works and why potential VDR customers should avoid it.

Per-page virtual data room pricing strategy explained

The per-page pricing structure is fundamentally different from conventional storage-based charges. It calculates fees based on the number of pages derived from various digital documents uploaded to the virtual data room. When a user uploads a 10-page PDF document, the cost is calculated for 10 pages rather than the file size.

Per-page data room providers often claim that their prices range between $0.40 and $0.80 per page, with an average of $0.60 per page, and that one GB is typically 10,000 pages. Given these assumptions, it’s easy to calculate VDR bills from the perspective of potential customers:

  • 10 pages at $0.60 per page = $6.0 per 10 pages.
  • 10,000 pages per GB at $0.60 per page = $6,000 per GB.

With per-page virtual data rooms, customers usually benefit from unlimited storage, projects, users, industry-leading features, and premium support. With progressive volume-based discounts, such data room bills may sound reasonable, particularly in the long term. That’s what potential customers are usually advertised.

Page volumeProgressive discount Cost per 10,000 pagesData volumeTotal cost
10,0000%$6,0001 GB$6,000
30,000-10%$5,4003 GB$16,200
40,000-15%$5,1004 GB$20,400
50,000-25%$4,5005 GB$22,500

What is considered a page? Non-standardized conversions explained

In per-page virtual data rooms, potential customers are led to believe that charges are based on the actual number of pages within digital documents, regardless of file format. At first glance, it may seem that 10 pages of plain text, 10 images, 10 PDF pages, or 10 spreadsheets are all equally charged at $0.60 per page.

This assumption, however, can be misleading. The per-page virtual data room pricing often relies on undisclosed, proprietary page-to-volume conversions that customers may only discover through first-hand experience. Additionally, per-page virtual data room providers usually charge “special media” (S-media), including images, videos, 3D files, and other non-text files, at higher rates.

These peculiarities can quickly result in inflated virtual data room costs that exceed initial expectations several times. Let’s explore how easily customers can get overcharged for various file formats.

Per-page rateFile formatConversion ratePage/GBCost per GB
$0.60/page1 GB = 1,000,000 KB
PDF100 KB/page10,000$6,000
PPTX35 KB/page28,571$17,142
TXT25 KB/page40,000$24,000
DOCX15 KB/page66,666$40,000
XLSX10 KB/page100,000$60,000
S-media rate
~$15 per MBJPEG MP4PNGRAROther~$15,000

Customers should consider that file distributions vary across projects. For instance, in M&A transactions, 1 GB (1,000 MB) of data tends to be distributed as follows:

  • 45% PDF
  • 30% S-media
  • 10% MS Word (DOCX)
  • 10% MS Excel (XLSX)
  • 5% MS PowerPoint (PPTX)

These distributions can impact total per-page VDR costs in ways that are not initially clear, often exceeding the initial $6,000/GB expectations many times.

Per-page rateTotal volumeFile typeKB/page% of total volumePagesVolumeCost
$0.60/page1,000 MBPDF10045%4,500450 MB$2,700
DOCX1510%6,666100 MB$4,000
XLSX1010%10,000100 MB$6,000
PPTX355%1,42850 MB$857
S-media rate
$15/MBS-media30%300 MB$4,500
Expected pagesTotal pages Expected costTotal cost
10,00022,594 + S-media$6,000$18,057

Three financial risks of working with a per-page virtual data room provider

Per-page virtual data rooms carry financial risks beyond non-disclosed page-to-volume conversions. Customers usually face additional costs due to overages and upload-based billing, particularly when managing multiple deals simultaneously and facing delays beyond their control.

Time overages and billing Impact

Transactional projects commonly exceed initial time expectations. Studies show that 30%–50% of large M&A transactions are delayed due to external factors, including regulatory challenges and integration complexity. These circumstances put additional pressure on VDR customers who face non-prorated time extension fees in per-page virtual data rooms. Let’s first explore the difference between prorated and non-prorated overages:

  • Prorated overage fee. Users simply renew subscriptions at a regular monthly rate. If a project fee is $6,000 for three months, every additional month is $2,000.
  • Non-prorated overage fee. When the project exceeds the initial time allocation, a customer may be charged twice the prorated fee. If a project is $6,000 for three months, every additional month is $4,000 — twice the prorated fee.

With per-page VDR providers, time overages are non-prorated and usually charged twice the prorated fee. Let’s see how time overages further inflate the costs of non-standardized page-to-volume conversions. We take three months and 1000 MB at $18,057 as the base project fee (accounting for actual data splits in transactional projects).

Base project feeExpected time overage (prorated)Actual time overage(twice the prorated fee)Total duration with overageExpected cost (prorated)Actual cost
3 months at $18,057$6,019/month$12,038/month3 months (no overage)$18,057$18,057
4 months$24,076$30,095
5 months$30,095$42,133
6 months$36,114$54,171
7 months$42,133$66,209
8 months$48,152$78,248

Combined data and time overages: A costly surprise

In per-page virtual data rooms, data overages are usually prorated. However, there is no traditional storage limit to prevent customers from accidentally exceeding the allocated capacity. Unlike conventional virtual data rooms with storage limits, per-page VDRs incur charges as long as customers upload pages. 

This peculiarity leaves customers with less control over data usage. With data and time overages combined, the final bill can exceed initial expectations many times over. Let’s compare data and time overage fees under various scenarios, including combined overages.

Base project termsBase project feeData overageTime overageData overage fee (base fee)Time overage fee (x2 the base fee)Actual cost
1000 MB and 3 months$18,057+1,000 MB+$18,057$36,114
+3 months–+$36,114$54,171
+1,000 MB+3 months+$18,057+$36,114$72,228

Total uploads vs. data amount billed

With conventional data rooms, customers can upload, delete, download, and re-upload files without incurring additional fees. However, with per-page VDRs, users are charged for each upload without considering actual storage usage or page capacity.

Imagine a customer has uploaded 1,000 MB. That’s a $18,057 charge. A minute later the customer removed (accidentally) and reuploaded the very same 1000 MB. That’s another $18,057 charge.

Effectively, every upload is charged regardless of whether it’s new content or updated versions of previously uploaded content. That’s a significant document management obstacle, particularly version control during the due diligence process. 

This approach is fundamentally different from how modern data rooms operate. It is inherently detrimental to customers, limits collaboration, and results in unexpectedly inflated bills.

Let’s illustrate the cost difference between a per-page virtual data room solution with upload-based billing and a usage-based VDR with data storage billing assuming both charge $18,057 per 1,000 MB.

ScenarioNumber of uploadsTotal data uploadedTotal data storageData storage billingTotal upload billing
Initial uploadOne upload1,000 MB1,000 MB$18,057$18,057
1,000 MB deleted and reuploadedTwo uploads2,000 MB1,000 MB$18,057$36,114
Heavy 200-MB file versioning and editing20 uploads, old versions are removed every time4,000 MB200 MB$3,611$72,228
Moderate 50-MB file versioning10 uploads, old versions are removed every time500 MB50 MB$902$9,028

How to avoid per-page pricing pitfalls?

Let’s summarize the risks of using per-page virtual data room solutions:

  • Inconsistent conversions. Per-page virtual data rooms rely on proprietary page-to-volume conversions that are neither standardized nor openly disclosed. This approach leaves customers with limited insight into how data usage is calculated and billed.
  • Special media charges. Per-page VDRs apply an exclusive pricing logic and undisclosed pricing criteria to multimedia files, making it challenging for customers to predict upload costs, particularly when simultaneously uploading text-based files and multimedia.
  • High charges for non-PDF documents. Per-page VDRs apply exclusive page conversions to MS Office files, often at higher rates, leaving customers with unexpectedly inflated bills.
  • High time overages. Per-page VDRs apply non-prorated fees for project extensions, effectively charging twice the expected prorated fee. This makes long-term project management financially unsustainable.
  • Upload-based billing. Per-page virtual data rooms charge for each upload rather than total storage, making collaboration unreasonably expensive.

Since these pitfalls are embedded in the core operating model of per-page virtual data room software, the best way to avoid them is to migrate to common VDR pricing structures that are more transparent.

What data rooms provide transparent pricing?

Usage-based, user-based, and tiered data room pricing structures offer a more transparent virtual data room cost:

  • Usage-based pricing charges for actual data storage with predictable monthly billing and prorated overages. Users can manage files however they want at no additional cost.
  • User-based pricing charges for the number of user licenses, with predictable monthly bills and prorated overages based on the actual number of users. Customers have access to unlimited storage without additional costs.
  • Tiered pricing is based on predefined data storage capacity and feature tiers with fixed monthly bills and prorated overages. Users can choose tiers that match their project requirements.
  • The flat-rate pricing model charges a flat monthly fee for a universal set of features. The flat-rate pricing structure includes all services and functionalities and usually offers prorated overages.

Key takeaways

  • Per-page virtual data rooms use outdated, non-standardized, and non-competitive pricing policies that result in unreasonably inflated bills.
  • Per-page VDR customers get charged several times higher than advertised due to hidden costs of page-to-volume conversions, non-porated overages, and upload-based billing.
  • The best way for potential VDR customers to avoid per-page pricing pitfalls is to opt for data rooms with more predictable pricing models.
  • Usage-based, user-based, and tiered pricing models offer greater value for money, prorated overages, and predictable monthly billing without hidden fees.
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